Document Permissions

  • Resolved Bled05

    (@bled05)


    9 years, 9 months ago

    I have multiple document libraries that are mostly PDF files and I use the share feature to post links to them on various pages. All of this works well and the documents are accessible to all of my users. However, if I do use the WordPress search feature, I will get a list of links to the documents, but when I try to select one, I get the following message:

    Sorry you can’t see this Memphis Documents file you don’t have the proper permission.

    If I log back in as admin, this is not a problem. Please help. I have checked and all of my documents are set to public.

    This is a private site that sites behind a corporate firewall and is not accessible to the public.

    https://wordpress.org/plugins/memphis-documents-library/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author bhaldie

    (@bhaldie)

    9 years, 9 months ago

    try this:

    Non Member Can’t Download
    If you are getting an issue with non member not being able to download files try this fix.

    Goto the Dashboard > Memphis Docs Tab
    Check the checkbox beside the Name label of the table
    Click on the Batch Edit button
    Check the NM checkboxes for every file
    Save you work
    Sign out of WordPress and then try to see if you can now download the file.

    Thread Starter Bled05

    (@bled05)

    9 years, 9 months ago

    All of my files already have the NM checkbox selected.

    Plugin Author bhaldie

    (@bhaldie)

    9 years, 9 months ago

    what is your PS [Post Status] set to?

    Thread Starter Bled05

    (@bled05)

    9 years, 9 months ago

    Published.

    Plugin Author bhaldie

    (@bhaldie)

    9 years, 9 months ago

    okay sounds like a bug then, let me do some testing I will get back to you.

    Thread Starter Bled05

    (@bled05)

    9 years, 9 months ago

    Thanks a lot for your prompt responses! I’ll look forward to seeing what you come up with.

    Plugin Author bhaldie

    (@bhaldie)

    9 years, 9 months ago

    can you try opening up batch edit again and press save, and then test again.

    let me know the results.

Viewing 7 replies - 1 through 7 (of 7 total)

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