Disable on mobile

  • Resolved jheartland

    (@jheartland)


    7 years, 7 months ago

    I do not have the PRO version, and i don’t want to pay to upgrade only to have the “disable on mobile devices” option. Is there a way to CSS my way into disabling the popup on mobile devices?

    The reason I want to disable it is because I cannot close the popup on any mobile devices. It’s just too big and will not scroll to the close button.

    Thanks!

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  • Sygnoos Support

    (@sygnoossupport)

    7 years, 7 months ago

    Dear @jheartland,

    There shouldn’t be such problems with the popup display on mobile devices.
    Could you, please, add the popup on a temporary page and share it so we can check its responsiveness on mobile?

    Concerning the CSS for hiding the popup on mobile, I’m afraid, this can’t be achieved. Some major custom coding is required to hide the popup on mobile, not using our option.

    Please, contact us for more direct support: support@sygnoos.com

Viewing 1 replies (of 1 total)

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