Viewing 14 replies - 16 through 29 (of 29 total)
  • Thread Starter 1msmith1

    (@1msmith1)

    I put everything back and unchecked jquery and I am still getting the same results.

    Plugin Author bhaldie

    (@bhaldie)

    can you tell me the version of jQuery your are using.

    Thread Starter 1msmith1

    (@1msmith1)

    alert(jQuery.fn.jquery); came back as 1.11.3

    Plugin Author bhaldie

    (@bhaldie)

    its a little old but shouldn’t be causing any issue…..

    does document preview work or share?

    Thread Starter 1msmith1

    (@1msmith1)

    Share seems to be working just fine. the modal box comes up with the Download page, Direct link, and all the social buttons.

    The document preview modal does come up, but all my PDF documents say “No preview available”.

    I also noticed now on the post pages the page is not completely loading and the code stops at ‘<div class=”mdoc-desc”><h4>sampledocument.pdf</h4>’

    Plugin Author bhaldie

    (@bhaldie)

    You are running the latest version of mDocs?

    Thread Starter 1msmith1

    (@1msmith1)

    Yes, I am running Version 3.2.1

    Plugin Author bhaldie

    (@bhaldie)

    Okay, try opening a debugger again, click on the description button then look at the Resources Look for a folder called XHRs. You should see a file generated called admin-ajax.php look at the contents of that file.

    Thread Starter 1msmith1

    (@1msmith1)

    ‘POST http://xxxxxxx/intranet/wp-admin/admin-ajax.php 500 (Internal Server Error) jquery.js?ver=1.11.3:5

    send @ jquery.js?ver=1.11.3:5
    m.extend.ajax @ jquery.js?ver=1.11.3:5
    m.(anonymous function) @ jquery.js?ver=1.11.3:5
    (anonymous function) @ mdocs-script.js?ver=4.4.2:541
    m.event.dispatch @ jquery.js?ver=1.11.3:4
    r.handle @ jquery.js?ver=1.11.3:4′

    Plugin Author bhaldie

    (@bhaldie)

    do you have the php5-curl library install, if not try installing it and testing again.

    Thread Starter 1msmith1

    (@1msmith1)

    here is from my phpinfo()

    curl

    cURL support enabled
    cURL Information 7.30.0
    Age 3
    Features
    AsynchDNS Yes
    Debug No
    GSS-Negotiate Yes
    IDN No
    IPv6 Yes
    Largefile Yes
    NTLM Yes
    SPNEGO Yes
    SSL Yes
    SSPI Yes
    krb4 No
    libz Yes
    CharConv No
    Protocols dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, pop3, pop3s, rtsp, scp, sftp, smtp, smtps, telnet, tftp
    Host i386-pc-win32
    SSL Version OpenSSL/0.9.8y
    ZLib Version 1.2.7
    libSSH Version libssh2/1.4.2

    Plugin Author bhaldie

    (@bhaldie)

    Okay, seems to be loading. You will have to check your server logs for more details on the 500 error.

    Thread Starter 1msmith1

    (@1msmith1)

    Finally got my issue figured out. The plugin was not able to see GhostScript. After a reinstall of Ghostscript and verifying it everything is now working correctly.

    Thank you for your time.

    Plugin Author bhaldie

    (@bhaldie)

    glad you figured it out, can I ask what you use GhostScripts for, just curious?

Viewing 14 replies - 16 through 29 (of 29 total)

The topic ‘Description Missing’ is closed to new replies.