Okay! i've created a database under the hosting agency's control panel. That's OneandOne (1&1) here in the UK.
Once created, the Database is listed with an option to administrate via MyPHPAdmin.
So if i select this option, the OneAndOne PHPAdmin panel opens up. This allows me to select the database i've created in order to administer it.
But, once selected, the database only offers the following options: Structure, SQL, Search, Query, Export, and Operations.
Of these, only Structure, SQL and Operations are accessible. None of these allow the creation of a user for the Database. There is nowhere else within this Admin area which allows access to Database user creation.
Could anyone advise on what i'm missing here? I've tried getting in touch with 1&1 - but as i find is often the case with the support contact telephone number they supply, it's a fifteen minute wait on the 08 number, which i'd like to try and bypass having to get through if at all possible.