Do you have a staged copy you can work from? WC 3.6.3 is out now. Curious if it’ll fix your issue.
Hi Stef! I don’t, but we’re now running that version in production with no change. We’ve also cleared transients and other caches and the issue has persisted.
Have you ever uploaded your products using a csv file or an import export plugin?
This has been an on going issue for years and it never seems to get right.
I have a feeling it’s a conflict with WP’s widget. I saw your post what Andy chimed in. Wonder where he went on that one.
@serafinnyc I don’t believe so, unfortunately. The out of stock count appears to increase even when the actual out of stock product count is typically close to zero.
Hi there @cdransf,
Are you still experiencing the issue?
I’m wondering if you could share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
I saw issues with stock after updating to WC 3.6, so I’d recommend doing the following:
1) Make sure your WooCommerce plugin version matches WC database version in your System Status report (WooCommerce > Status). If it’s not, please run Update database tool from WooCommerce > Status > Tools.
2) Run Product Lookup Tables from WooCommerce > Status > Tools. Make sure that corresponding tasks appeared in WooCommerce > Status > Scheduled Actions
Cheers!
Hi there @cdransf,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
