• Resolved mealfinds

    (@mealfinds)


    Hi,

    When I click to go to the Hummingbird Pro plugin dashboard from WordPress I get the following message “There has been a critical error on this website. Please check your site admin email inbox for instructions.”. Can someone please help? I have a free account. My site is http://www.MealFinds.com

    Thanks

    • This topic was modified 4 years, 10 months ago by mealfinds.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @mealfinds

    Enabling WP debuggers should assist us to get some more information about the error. Could you please access your server via (S)FTP, edit wp-config.php file, find a line like
    define('WP_DEBUG', false);
    and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy publishing. */ comment)

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    @ini_set( 'log_errors', 1 );
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);

    Then go ahead and try to replicate the error, meaning that you should try to get to Hummingbird dashboard once again and get the “There has been a critical error…” message once more. By doing so, a /wp-content/debug.log file should be created. You can upload it to a service like Dropbox or Google Drive and share a link here with us to review.

    Thank you,
    Dimitris

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mealfinds

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

    Thread Starter mealfinds

    (@mealfinds)

    Thanks! Haven’t been able to get my dev on this yet.

Viewing 3 replies - 1 through 3 (of 3 total)

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