Customer Order Emails not Capturing
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I was testing the payment/ordering functionality of my website, when I realized that no emails were being sent out by woo commerce, after the payment went through and after order was completed etc. I did some digging and I realized the probable reason was actually the customers’ emails were actually failing to capture. I am currently using woo commerce default checkout, with the Astra theme. In the checkout page the first input field is the : “Customer Information : Username Or Email Address * ” section. Once this section is filled out with one of my emails (during test run), and the payment was processed and order was placed, i received no emails. I then checked the Woocommerce pluggin’s “orders” section, and found that these orders failed to save the email address, which is why i presume that the order confirmation emails were failing to send in the first place. All the other information that was entered during checked successfully captured. The billing/shipping address were all successfully captured, the phone number, and optional note was also successfully captured, all except the email. I have tried this process over and over again, and each time ending with the same result. No email is captured, so no automated emails were sent. I have surfed this forum, google, chatgpt, the settings of woocommerce, and customization sections of my theme to try to find a solution with no success. Any help is appreciated, thanks
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