Custom Notification Type Emails Not Editable

  • Resolved bootdigital

    (@bootdigital)


    2 years, 3 months ago

    Hi, I love the Kadence email builder. Been using it for a few years now. On my site that offers local pickup as a shipping option, I use “Custom Order Status Manager for WooCommerce” to create an email notification when an order is ready to be picked up.

    I’m able to see the custom status inside WooCommerce > Settings > Emails, along with its standard email options, but I am not able to see it within the Kadence Email customizer. It does not populate on the list of available email types to edit.

    How can I get this to show up? Would it show up if I created the custom status before installing the email customizer? Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gilbert Hernandez

    (@ghernkadence)

    2 years, 3 months ago

    Hello @bootdigital,

    Our Kadence WooCommerce Email Designer will allow users to customize the texts of the default WooCommerce email templates. If a user or another plugin adds custom emails, they will inherit our plugin’s global styles. But they will not be able to edit the texts for it. Please refer to our FAQ section here.

    Plugin Support michael-levelup

    (@michaeltarongoy)

    1 year, 10 months ago

    Hi there,

    This topic has been inactive for more than 2 months. I’ll proceed to marking this as resolved.

    If you have further questions or need additional assistance, feel free to start a new topic or refer to our Kadence Help Center here: https://www.kadencewp.com/help-center

    Thank you for your understanding!
     
    Kind Regards,
    Michael Taro

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Custom Notification Type Emails Not Editable’ is closed to new replies.