• Resolved staginglab

    (@miloszfooz)


    Hi, we have a weird issue on one of our websites, where we’re using litespeed cache plugin on LiteSpeed server. It happened many times now, that after purging the cache, users get ‘broken’ page preview, with several CSS and JS links from litespeed getting 404 (I assume that’s why the page is not loading correctly, displaying only part of content without css styles and js)

    This is how the page should look like https://tppr.me/YvHBU
    This is how the page often look like after cache purge: https://tppr.me/kVpGv

    Sometimes even when the homepage is loaded correctly, then any other subpage has this type of error. Naturally, after some time after the purge, the problem disappears for some time. Sometimes when I land on this ‘broken’ page and then click CTLR+R, the page is loading correctly.

    I guess it may have something to do with the fact, that once user want to access the page with cached js/css file, the files are not there, and it leads to 404 on these requests.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    and is it network ? or individual WP ?

    Best regards,

    Thread Starter staginglab

    (@miloszfooz)

    Hi,

    Report number: IYMTNJGS

    Not sure what you meant by network? We host production and staging instance on AWS litespeed servers (both being WordPress sites)

    If you need more detailed information, please let me know

    Thanks

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please try this

    edit file /usr/local/lsws/conf/httpd_config.conf , find a line

    maxStaleAge , set this value to 0 , restart OLS

    then go to your wp-admin , do a purge all

    then check if you see anything inside of directory /usr/local/lsws/cachedata/ , delete it whatever you see in it.

    after that , go to wp-admin and purge all again , and restart OLS again , then see if this happens again

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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