Hello @lauren1122,
Sorry to hear that!
When you get the chance, could you try setting up error logs for your site by following our guide to enable debugging.
This will enable you to record error messages for further troubleshooting, and you can share them with us here.
Hope this helps!
This is the error message I received
[19-Aug-2020 16:44:46 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to cs_phpmailer_init() must be an instance of PHPMailer, instance of PHPMailer\PHPMailer\PHPMailer given, called in /var/www/wp-includes/class-wp-hook.php on line 287 and defined in /var/www/wp-content/themes/carservice/functions.php:326
Stack trace:
#0 /var/www/wp-includes/class-wp-hook.php(287): cs_phpmailer_init(Object(PHPMailer\PHPMailer\PHPMailer))
#1 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#2 /var/www/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
#3 /var/www/wp-includes/pluggable.php(494): do_action_ref_array(‘phpmailer_init’, Array)
#4 /var/www/wp-content/plugins/wpforms-lite/includes/emails/class-emails.php(408): wp_mail(Array, ‘New Job Applica…’, ‘<!doctype html>…’, Array, Array)
#5 /var/www/wp-content/plugins/wpforms-lite/includes/class-process.php(692): WPForms_WP_Emails->send(‘Contact@autospa…’, ‘New Job Applica…’, ‘{all_fields}’)
#6 /var/www/wp-content/plugins/wpforms-lite/includes/class-process.php(342) in /var/www/wp-content/themes/carservice/functions.php on line 326
Hello @lauren1122,
I apologize for the delayed response.
I got in touch with our developers and it appears that the theme that’s active on the website “carservice”, is incompatible with WordPress 5.5.
In case it helps, WordPress 5.5 updated the PHPMailer version from 5.x to 6.x. It appears that the theme is using “cs_phpmailer_init()” function which is not compatible with WordPress 5.5. The error is pointing to WPForms Lite because the plugin tries to send an email.
When you have some time, please get in touch with the theme developers to make the theme compatible with WordPress 5.5.
Thanks!
