Critic problem connection

  • alpha95260

    (@alpha95260)


    1 year, 10 months ago

    IT’ impossible to connect with my new url connection wp-admin and wp-login, it’s the same problem. Impossible to access in my dashboard after authentification.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter alpha95260

    (@alpha95260)

    1 year, 10 months ago

    I have error 404

    Thread Starter alpha95260

    (@alpha95260)

    1 year, 10 months ago

    How can I deactivate the plug-in to recover my dashboard access and correct the error in your plug-in settings?

    When I log in on my new connection url I can’t access the main dashboard, I get the 404 error message.

    Plugin Contributor Maya

    (@tdgu)

    1 year, 10 months ago

    Hi,
    Sorry for the issue, probably something interfere with the new admin URL customization.
    You can use the reset link which has been sent to your e-mail address. If for whatever reason you cannot locate that, please follow the next steps to remove the plugin:
    1) Remove the plugin files located within your wp-content/plugins
    2) Remove any lines in your .htaccess file between
    BEGIN WP Hide & Security Enhancer
    ..
    END WP Hide & Security Enhancer
    3) Clear the site caches, server caches, CloudFlare etc.
    4) Clear your browser cache.
    At this point everything is reverted to how it worked before plugin activation.

    Thanks

    Thread Starter alpha95260

    (@alpha95260)

    1 year, 10 months ago

    would it be possible to send the reset email to my pro mail please : alpha.linlavong@spekty.fr

    Plugin Contributor Maya

    (@tdgu)

    1 year, 10 months ago

    I’m sorry but i cannot send such message since i don’t have access to your site.
    But you should try the steps i described in my previous post.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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