VideoWhisper Video Conference Integration
[resolved] Crash when installing the plugin (3 posts)

  1. naplpm
    Posted 3 years ago #

    The sit where I was installing the plugin crashed (white screen both on front and back end) after the installation. I deactivated both VideoWhisper and Buddypress and everything went back to normal, but now I can't re-install Buddypress because it crash again (white screen). Any idea?

    Site: http://www.firebirdspeed.com



  2. videowhisper
    Plugin Author

    Posted 2 years ago #

    Check php error logs.
    Maybe you have short open tags off in php settings.
    Should be on for this plugin as listed on requirements page.

  3. videowhisper
    Plugin Author

    Posted 2 years ago #

    Make sure your host meets these requirements:

    These plugins use php short open tags as there are many parameters that need to be communicated to flash applications. You need this php setting:
    short_open_tag On

    If you can't solve the issue, install it in a public location and submit a ticket from http://www.videowhisper.com/tickets_submit.php to have technical staff take a look at your install.

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