Count not shown in categories

  • Resolved bartthedevil89

    (@bartthedevil89)


    5 years, 11 months ago

    Hey guys,

    having following problem…setup in general working really good, but suddenly the amount of entries within a category disappeared. So there is for all categories now only a (0) seen.

    What could be the reason? In admin-view categories are fine and amount of entries is also shown properly.

    Thanks
    Randy

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter bartthedevil89

    (@bartthedevil89)

    5 years, 11 months ago

    Sorry – I was getting already complains, therefore was hiding now the figures by CSS. But here the screenshot showing that all categories just saying (0): https://ibb.co/gmg7Sbw

    aazztech

    (@aazztech)

    5 years, 11 months ago

    Hi,
    Some CSS from other plugin/theme is overriding our CSS, which is causing the issue with the category count element. Please add the following CSS in “Appearance >> Customize >> Additional CSS” to fix it.

    
.cat-info span {
    text-indent: inherit !important;
}

    Sorry – I was getting already complains, therefore was hiding now the figures by CSS. But here the screenshot showing that all categories just saying (0):

    We do not see any issue with category count number in your site. All the category count are showing the correct amount of total category.

    Regards.

    • This reply was modified 5 years, 11 months ago by aazztech.
    Thread Starter bartthedevil89

    (@bartthedevil89)

    5 years, 11 months ago

    @aazztech thanks a lot for your help. As mentioned I was hiding the figures with that CSS that overwrites yours at the moment. Regarding the count of items I see at the moment a 0 for all categories. Here another screenshot after removing the CSS that hides: https://ibb.co/Jp3S2s1

    EDIT – I guess I found the issue…for guests it is showing the correct figure, but being logged in (as admin) shows the 0 at the moment.

    Thanks for your support

    aazztech

    (@aazztech)

    5 years, 11 months ago

    Hello @bartthedevil89,
    Sorry for the misunderstanding. We’ve tested the issue on our side, but haven’t found any issue. Please check if there is any plugin conflict by deactivating all the plugins except Directorist. If there is no plugin conflict, then please post this issue on our website for farther assist.

    Website: https://directorist.com/dashboard/#support

    Plugin Support Rafiz Sejim

    (@rafizsejim)

    5 years, 8 months ago

    Marked this issue as resolved due to inactivity.

Viewing 5 replies - 1 through 5 (of 5 total)

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