Could not authenticate

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Darshana

    (@darshanaw)

    5 years ago

    Hi @danielx147,

    Could you please provide more information such as the mailer that you’re using currently and your email platform (Office 365, Gmail, G Suite, Hosting provider’s email)? so that we should be able to assist you accordingly.

    Thanks!

    Thread Starter danielx147

    (@danielx147)

    5 years ago

    Hey
    Other SMTP
    SMTP Host: smtp.hostinger.com

    Plugin Author Gregor Capuder

    (@capuderg)

    5 years ago

    Hi @danielx147,

    are you maybe using the PHP constants to configure our plugin? Or did you configure our plugin in the WP admin dashboard -> WP Mail SMTP -> Settings section?

    Are you maybe using another plugin that has the capability of changing the SMTP settings on your site? Maybe this other plugin is setting different SMTP settings and is causing these occasional errors?

    Take care!

Viewing 3 replies - 1 through 3 (of 3 total)

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