• Resolved netistix

    (@netistix)


    Hi,
    Yesterday I did a standard update to Yoast SEO plugin following which all Page and Post content disappeared, not loading.
    Urgent help required!
    Thanks
    Steve

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • That sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:
    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.
    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter netistix

    (@netistix)

    Hi,

    Thanks for the reply.

    If I deactivate your plugin, everything works fine. So I need a solution from you guys ASAP.

    This is a very important website, we need this problem solved!

    Thanks

    @netistix Can you please confirm whether the issue occurs when only the Yoast SEO plugin and a default theme are active? You can sometimes experience functionality problems or unexpected behavior from the plugin due to plugin or theme conflicts, so we would first need to ascertain whether the issue exists only with the Yoast SEO plugin, or whether it only occurs when other plugins are active at the same time as the Yoast SEO plugin.

    We have additional information on how to check for a conflict here: https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts/

    Thread Starter netistix

    (@netistix)

    Hi,
    I can confirm that if I deactivate Yoast SEO, page and post content loads immediately. If I then activate the plugin, the content disappears.

    This is a big important site. Please advise a solution urgently.
    Thanks

    MariusG

    (@marius_codeinwp)

    Hi @netistix,

    We understand that Yoast SEO is causing the issue. However, we believe this is caused by a conflict with a plugin/theme which are you using. In order to find out which other plugin is causing this issue, please perform a conflict check as in this guide.

    Plugin Support Michael Tiña

    (@mikes41720)

    No further response, setting to resolved to keep the overview.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Content not loading following normal plugin update’ is closed to new replies.