What other plugins and theme do you use on the site?
Thread Starter
jessae
(@jessae)
Hi thank you for replying. Here is the list of plugins we have on our website. The theme is a custom build theme for us. The old version 5.6.2 works on our site currently but If I upgrade to a new version the form disappears or stops working on others. Thanks
- ACF Content Analysis for Yoast SEO
- ACF QuickEdit Fields
- Advanced Coupons for WooCommerce Free
- Advanced Coupons for WooCommerce Premium
- Advanced Custom Fields PRO
- Advanced Custom Fields: Theme Code Pro
- CF7 to Webhook
- Classic Editor
- Contact Form 7
- Content Views
- Content Views Pro
- CSS Hero
- Custom Post Type UI
- Custom Taxonomy Order
- Disable WooCommerce Bloat
- Duplicate Page
- EU VAT for WooCommerce Pro
- Filename based asset cache busting
- Flamingo
- GDPR cookies pro
- Geolocation IP Detection
- GTM4WP
- Honeypot for Contact Form 7
- Intuitive Custom Post Order
- iThemes SecurityIvory Search
- Klarna Checkout for WooCommerce
- Klarna Order Management forWooCommerce
- MaxButtons
- Media Library Assistant
- Notibar – WordPress Notification Bar
- PDF Invoices & oacking slips for Woocommerce
- PDF Invoices & oacking slips for Woocommerce – Professional
- Post SMTPReally Simple SSL
- Regenerate Thumbnails
- Reveal IDs
- Robin image optimizer
- Safe SVG
- Search Exclude
- Shortcodes Ultimate
- Site Kit by Google
- Smart Slider 3 Pro
- Social Media and Share Icons (Ultimate Social Media)
- Spreaker Shortcode
- String Locator
- SVG Flags
- Testimonial Pro
- TrimPress
- UpdraftPlus – Backup/Restore
- Visual Portfolio, Posts & Image Gallery
- WeDesIn HTML Sitemap
- WooCommerce
- WooCommerce Checkout Field Editor
- WooCommerce Google Analytics Integration
- WooCommerce Order Status Control
- WooCommerce PayPal Checkout Gateway
- WooCommerce Stripe Gateway
- Woocommerce Zapier
- WOOCS – WooCommerce Currency Switcher
- WordPress Importer
- WP Activity Log (Premium)
- WP Activity Log for Yoast SEO
- WP Downgrade | Specific Core Version
- WP Engine Smart Plugin Manager
- WP Mail LoggingWP RollbackWPC Custom Related Products for WooCommerce
- WPCode Lite
- Yoast SEO
- Yoast SEO Premium
Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Classic Editor, Flamingo and WordPress Importer, and clearing all cache data.
Why you are advised to deactivate plugins and switch to the default theme.