• Resolved matfr

    (@matfr)


    Hello,

    I am using a register form and I have a first radio check that asks if the user is an individual or a company.

    It shows the elements based on this choice but the field repeat password shows even if the radio select has nothing selected.

    Click here for img preview

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    Hi @matfr

    I hope you’re well today!

    The “password” field by default doesn’t have a “password confirmation” field included so I’m assuming you have added password field twice on the form, right?

    If so, the conditional logic should be set for both these fields separately. It can be the same rules but still – they have to be added to each field individually.

    If this is already set that way, it’s possible that there’s some sort of “logic conflict” or other unexpected issue involved but in that case, we’d need to check the form. So, if both fields already have correct visibility logic applied and yet it’s still not working fine – would you please share the form with us to test?

    You can export the form from site to a .txt file and share it with us either via pastebin.com service or e.g. your Google Drive, Dropbox or similar account (just share direct link to it with us here).

    Best regards,
    Adam

    Thread Starter matfr

    (@matfr)

    Hello, thank you for your reply, here is the form :

    https://pastebin.com/xy37K4kv

    I already set the conditional logic for the password field so I don’t know why it does that…

    Thank you for your quick reply !

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hi there @matfr

    I checked your form on my test site, and checked the same issue on a new registration form.

    I can confirm that this is indeed a bug: regardless of the conditions set on the Password field, the “Confirm Password” portion appears if that is enabled in that field.

    I’ve reported this issue to the developers so they can get that fixed for an upcoming release.

    In the meantime, I would suggest disabling the “Confirm Password” option in your Password field if you need to have that hidden until a user selects an option in your Radio field.

    Cheers!
    Patrick

    Thread Starter matfr

    (@matfr)

    Okay I’ll do that while I wait for the fix !

    Thank you !

Viewing 4 replies - 1 through 4 (of 4 total)

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