Comments still visible

  • Resolved roseday

    (@roseday)


    2 weeks, 4 days ago

    Using this plugin to disable comments on my site, and it works mostly fine. But I still see the comment section on a few old posts. Not sure if I missed a setting or need to run something again. Any idea? tnx!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    2 weeks, 4 days ago

    Hi @roseday , Sorry to hear that you’re facing this issue.

    Could you please double-check whether you accidentally enabled this setting under Disable Comments: https://d.pr/i/kLWNVn

    If so, please turn it off. I’m guessing the existing comments were showing because this option was enabled on your end.

    Looking forward to hearing back from you.
    Thank you!

    Plugin Support Abid Hasan

    (@abidhasan112)

    2 weeks, 1 day ago

    Hi @roseday ,

    Has your issue been resolved? Please let us know so we can assist you further if needed. I look forward to hearing from you.

    Thank you!

    Plugin Support Abid Hasan

    (@abidhasan112)

    1 week, 5 days ago

    Hi,

    Since we haven’t heard back from you, we’re assuming your issue has been resolved. Please feel free to comment here to reopen this topic anytime if you are still facing an issue or need further discussion

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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