Cloud backup function

Viewing 15 replies - 1 through 15 (of 20 total)
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  • Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 6 months ago

    Hi Franco,

    May I know what is the exact error message you are getting please?
    Please could you send us a copy of the latest full backup log?

    Regards,
    Bryle

    Thread Starter francourbano

    (@francourbano)

    4 years, 6 months ago

    Hi Bryle,

    Thank you very much for your answer.

    Actually, I don’t see an error message, only that when I run the full backup from cronjob, it is not stored in the cloud (google drive).

    But if I run it manually it works.

    Here I attach the log file.

    https://drive.google.com/file/d/17_3VHpyj0m-waEQ3nEpd74qx0hNr2yf_/view?usp=sharing

    Thank you very much for your help.

    Franco.

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 6 months ago

    Hi Franco,

    The log shows “0067.205 (0) Cloud backup selection (1/1): none with instance (1/1) (last)”. Google Drive remote storage seems to have not been set? Please check this video tutorial.

    Thanks,
    Bryle

    Thread Starter francourbano

    (@francourbano)

    4 years, 6 months ago

    Google drive is well established.

    In fact when I do a manual backup it is stored in drive.

    But when I backup through cronjob, it doesn’t work.

    Will there be any more parameters to be passed in order for it to be stored in the cloud?

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 6 months ago

    Hi,

    Apologies, please disregard my previous reply.

    I am asking one of our colleague about this.

    Thanks,
    Bryle

    • This reply was modified 4 years, 6 months ago by bcrodua.
    Thread Starter francourbano

    (@francourbano)

    4 years, 6 months ago

    Thank you!

    I wait for a new answer 🙂

    Franco.

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 6 months ago

    Hi Franco,

    Apologies for the delay. The colleague I’ve asked to check has been away.

    I’ve asked another colleague to check.

    Thanks,
    Bryle

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 6 months ago

    Hi Franco,

    Our developer is asking if you can send to us the code that you are using to boot the backup via cron?

    Thanks,
    Bryle

    Thread Starter francourbano

    (@francourbano)

    4 years, 6 months ago

    Hello,

    Thanks for your answer.

    This is the code:

    <?php
define('UPDRAFTPLUS_CONSOLELOG', true);
require_once('wp-load.php');
do_action('updraft_backupnow_backup_all');
?>

    And this is the cron:

    00 01 * * 6 /usr/bin/php /directory/filename.php >/dev/null 2>&1

    Thanks!

    Franco.

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 6 months ago

    Hi,

    Can you add this instead please?

    define(‘UPDRAFTPLUS_CONSOLELOG’, true);
    define(‘DOING_CRON’, true);
    require_once(‘wp-load.php’);
    do_action(‘updraft_backupnow_backup_all’);

    Here’s our guide – https://updraftplus.com/faqs/can-i-run-backups-from-the-shell/

    Thanks,
    Bryle

    Thread Starter francourbano

    (@francourbano)

    4 years, 6 months ago

    Hi Bryle, how are you?

    I just tried this new code and I get the same result.

    The backup is successful but it is not stored in GoogleDrive as when I do it manually.

    Any other idea?

    Thanks for your help,

    Franco.

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 6 months ago

    Hi Franco,

    Apologies for the late reply.

    I will ask one of my colleagues to check.

    Thanks,
    Bryle

    Thread Starter francourbano

    (@francourbano)

    4 years, 6 months ago

    Hi Bryle, how are you?

    Do you have any answer about this problem?

    Thanks,
    Franco.

    Plugin Contributor DNutbourne

    (@dnutbourne)

    4 years, 6 months ago

    Hi,

    Apologies for the ongoing inconvenience.

    Please could you send us a backup log from a manual backup where the upload to Google Drive did succeed, so we can compare?

    The backup triggered by the script should use the exact same paramters as a manual backup. Only the trigger mechanism is different.

    Best Wishes,
    Dee

    Thread Starter francourbano

    (@francourbano)

    4 years, 6 months ago

    Hi Dee, how are you?

    Here I share the “manual backup log” and the “cronjob backup log”.

    Manual:

    https://drive.google.com/file/d/1f0B5GEPngiXr8slTJmLkRqiEsuPSmD6c/view?usp=sharing

    Cronjob:

    https://drive.google.com/file/d/11vaHxUujl3cKjq1vVCGCy9OYguziSXGJ/view?usp=sharing

    The manual was stored in Drive, the other was not.

    Thanks for your help,

    Franco.

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