Clean talk conflict

Resolved paleoka
(@paleoka)

5 years ago

Hello

Cleantalk is conflicting with my caching plugin namely SG Optimizer.
It keeps crashing the caching and from Siteground they told me I should talk to you about resloving this.
Any thoughts?
Thank you.

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author alexandergull
(@alexandergull)

5 years ago

Hello.

Please, contact us via https://cleantalk.org/my/support/open

This way we will need some necessary personal data.

And please, tell us more details about how exactly the plugin breaks the cache, what is going on with cache if the plugin is enabled.

billybobob
(@billybobob)

5 years ago

I have the same problem. Did you identify a resolution?

Plugin Support amagsumov
(@amagsumov)

5 years ago

Hello, @billybobob

We’ve made some tests and discovered that enabling option “Use alternative mechanism for cookies” can help.

WordPress Admin Page —> Settings —> Antispam by CleanTalk

Best regards

ninjashoes
(@ninjashoes)

4 years, 10 months ago

Hi I’m having a similar issues. With clean talk activated SG Optimizer will not cache. Deactivating cleantalk allows caching to work again. I have tried using the alternative cookies option with no success.

Any further ideas?

Plugin Support sergecleantalk
(@sergecleantalk)

4 years, 10 months ago

Hello,

You can try this version

https://github.com/CleanTalk/wordpress-antispam/releases/download/Rest_API_on/cleantalk-spam-protect-rest.zip

The guide is here:

https://cleantalk.org/help/update-wordpress

Please contact us by our private Ticket System if you have more questions:

https://cleantalk.org/my/support/open

ninjashoes
(@ninjashoes)

4 years, 10 months ago

Thanks, have downloaded, will test

ninjashoes
(@ninjashoes)

4 years, 9 months ago

Hi, just had chance to have a look at this. It is not the antispam plugin that is causing the issue it is the cleantalk security plugin.

Plugin Support sergecleantalk
(@sergecleantalk)

4 years, 9 months ago

Please contact us by our private Ticket System for further investigation:

https://cleantalk.org/my/support/open

Viewing 8 replies - 1 through 8 (of 8 total)

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