Checkboxes issues with Directorist Doctors Theme

  • Resolved lmcusa2024

    (@lmcusa2024)


    1 year, 11 months ago

    Example:

    Every time you update the directory it randomly deletes information on checkbox style questions (maybe other styles too, not sure) I submit to tech and they have to manually fix it. I randomly find them throughout the site. Related listings section- randomly all these empty information spots that aren’t required to be answered. Problematic if it continues again and again. Don’t know if others experience this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • rashed848

    (@rashed848)

    1 year, 11 months ago

    Hello lmcusa2024 !

    Thank you for bringing this to our attention. Our development team is actively investigating and working on resolving the issue you’ve encountered with information deletion on checkbox-style questions after directory updates.

    We understand the importance of ensuring data integrity and preventing empty information spots on your site, especially in critical sections like the Related Listings section.

    Best regards,

    rashed848

    (@rashed848)

    1 year, 11 months ago

    Hello lmcusa2024 !

    I hope this message finds you well.

    I’m writing to provide you with an update regarding the issue you reported with information deletion on checkbox-style questions after directory updates.

    I’m pleased to inform you that our development team has successfully resolved this issue. After thorough investigation and troubleshooting, we’ve implemented a fix to prevent the occurrence of information deletion and empty spots in critical sections like the Related Listings section.

    Regards.

    Thread Starter lmcusa2024

    (@lmcusa2024)

    1 year, 11 months ago

    thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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