Changing Theme settings problem

  • artsfiesta

    (@artsfiesta)


    4 years, 10 months ago

    I am using WordPress 5.7.2. I use Red Art theme for my website. Every time I use the “RedArt Options” in appearance and try to change something in Buddha Panel and press ‘Save All’, I receive the following error:

    Error: Options page dtttheme not found in the allowed options list

    Can you please help me with this?

    • This topic was modified 4 years, 10 months ago by artsfiesta.
    • This topic was modified 4 years, 9 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
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  • Moderator t-p

    (@t-p)

    4 years, 10 months ago

    Since use a commercial theme and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations: https://themeforest.net/item/red-art-photography-art-photography-theme/16153193

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Commercial products are not supported in these forums.

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