Change Stripe Account
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I set up a website for a friend and connected my WooCommerce account. When it was time for him to take over, I connected the site to his WooCommerce account. However, the Payments plug-in still links to my Stripe account, and I don’t see any way to switch it over to him. Any help is appreciated!
Viewing 6 replies - 1 through 6 (of 6 total)
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Hi @clairemc23
the Payments plug-in still links to my Stripe account
I’d advise you to uninstall the plugin first. Then, if required, purge your server cache (and the cache of any optimization plugins that you may be using). Finally, install the Payments plug-in afresh and link it to your friend’s account.
By Payments plug-in if you are referring to WooCommerce Payments plugin then you can request support for the plugin on the following forum directly: https://wordpress.org/support/plugin/woocommerce-payments/
Thanks for your suggestions. I followed those steps, but even after re-installing, it was still linked to my account with no option to switch. I will post in their forum as you suggest.
Hello,
I am sorry to hear about what happened.
To take a better look, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
Then, please paste it here in your response.
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Thank you for the info.
Please be advised, this forum is specifically for WooCommerce core issues.
As @margaretwporg stated previously, please be sure to reach out directly at:
https://wordpress.org/support/plugin/woocommerce-payments/Thanks.
We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.
Viewing 6 replies - 1 through 6 (of 6 total)
The topic ‘Change Stripe Account’ is closed to new replies.
