Captcha error submitting form

  • Resolved dmolina

    (@dmolina)


    9 years ago

    I am using form maker pro Version 2.7.88, insert the captcha to avoid spam problems, but after submitting the form an error appears (“Error, incorrect security code”), it is already placed in different sites and shows the same mistake. I hope you can help me.

    I am using a translator, just in case some phrase does not sound very coherent

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    9 years ago

    @dmolina,

    The issue might be related to using Caching system on your website. Please either replace it with ReCaptcha or disable caching on pages using Form Maker. Thanks.

    Thread Starter dmolina

    (@dmolina)

    9 years ago

    As I could disable the cache of my website, I did not quite understand that point. Could be a bit more clear.

    Plugin Contributor WD Support

    (@wdsupport)

    9 years ago

    @dmolina,

    If you use cache plugin, it has settings, where it can be enabled or disabled on certain pages. Please disable it for the page, where you use our plugin. Caching doesn’t allow refreshing of the Captcha causing the error.

    Thread Starter dmolina

    (@dmolina)

    9 years ago

    But on this site I’m not using a cache plugin

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: dmolina
  • Last activity: 9 years ago
  • Status: resolved