• roachieaus

    (@roachieaus)


    Hi,
    Just finished initial install, and I have access to my dashboard, and everything seems to be running ok except when trying to view the site. I come up with a blank screen

    http://www.thehealthsuite.com.au

    I’m sure its just some newbie mistake.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • WPyogi

    (@wpyogi)

    Sounded like you got it installed?

    https://wordpress.org/support/topic/newbie-error?replies=9

    But evidently not?

    Were you ever able to see the site and use the Dashboard?

    Thread Starter roachieaus

    (@roachieaus)

    It seems I can use the dashboard… uploaded logo’s etc… can create menu’s alas, can’t see any of them!!! Never been able to see, its only about 1/2 hour old 🙂

    WPyogi

    (@wpyogi)

    It’s not installed correctly in that case. Where is the site hosted? Most hosts have a 1-click install for WP.

    Thread Starter roachieaus

    (@roachieaus)

    Unfortunately this one doesn’t 🙁
    I even transferred hosts but then they couldn’t migrate the .com.au domain!!

    So delete all and try again?

    WPyogi

    (@wpyogi)

    Oh sorry – but before you do that, do you have any plugins activated? What about a theme – is it on Twenty Fifteen?

    Just to be sure, what version of PHP is your site running?

    Thread Starter roachieaus

    (@roachieaus)

    I tried a couple of themes…
    Currently its colorway
    Plug in – form get but this came after a few themes didn’t work

    PHP – 5.3 but I have the option to swap to 5.4 or 5.5

    WPyogi

    (@wpyogi)

    May as well go for a more recent PHP version, but 5.3 shouldn’t be causing that kind of problem.

    Can you deactivate all plugins and switch to Twenty Fifteen just to rule out other causes?

    If that doesn’t work, see what debug shows –

    http://codex.wordpress.org/Debugging_in_WordPress

Viewing 7 replies - 1 through 7 (of 7 total)

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