Can't Send Error Message

  • Resolved klipklopp

    (@klipklopp)


    12 years, 1 month ago

    Users are getting this error message when trying to use submit forms on my site:

    Failed to send your message. Please try later or contact the administrator by another method.

    I can’t tell what the problem is. How can I figure out what it is and how to fix it?

    Thanks!

    Ted

    https://wordpress.org/plugins/contact-form-7/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    12 years, 1 month ago

    FAQ > After submitting the form, I get an error message stating “Failed to send your message”. What is wrong?

    Thread Starter klipklopp

    (@klipklopp)

    12 years, 1 month ago

    Hi,

    My message is surrounded by a red box apparently indicating actual mail server trouble, where email cannot be sent. However, I am using a Gmail account.

    I did a little more digging after reading some other FAQs on your plugin and recalled recently installing the WP-Mail-SMTP plugin which I have not actually implemented yet. Deactivating this plugin fixed the problem. Now my Contact Forms are working correctly.

    I am guessing your plugin conflicts with WP-Mail-SMTP?

    Ted

    Neil Murray

    (@buzztone)

    12 years, 1 month ago

    CF7 doesn’t conflict with the WP-Mail-SMTP plugin.

    The WP-Mail-SMTP plugin makes your WordPress use SMTP instead of the normal phpmail to send emails. If you didn’t configure your SMTP properly it wouldn’t send emails. Deactivating the WP-Mail-SMTP plugin took you back to using the standard phpmail which works for most people with no extra effort.

Viewing 3 replies - 1 through 3 (of 3 total)

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