• Resolved cyfariana

    (@cyfariana)


    Hello, I have a site on a sandbox server with all of the ultimate member extensions installed. For the GROUP extension, I’m not able to create a post, like, comment nor upload a photo. I’ve tried every setting within the group, such as making it public or private, auto-publish, etc. But when I mouse over the “post” button the mouse changes to a red circle with a slash over it. If I click on “like” or the photo upload image, then the page reloads with a # at the end of the url.

    I searched and couldn’t find a result and it appears that there are no support docs for the groups extension.

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  • Thread Starter cyfariana

    (@cyfariana)

    Additionally, I tried this in both chrome (including incognito) & edge.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @cyfariana,

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the wordpress.org website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

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