Can’t delete user FATAL ERROR

  • Resolved exie8

    (@exie8)


    6 years ago

    Hi, in administration of our web we can’t delete user account. We are getting this PHP error (Ultimate Member 2.1.4, WP 5.1.4, PHP 7.3)

    Fatal error: Uncaught Error: Call to undefined method SitePress::get_locale_from_language_code() in /home/www/amsp.cz/www/amsp.cz/wp-content/plugins/ultimate-member/includes/core/class-external-integrations.php:277 Stack trace: #0 /home/www/amsp.cz/www/amsp.cz/wp-content/plugins/ultimate-member/includes/core/class-external-integrations.php(356): um\core\External_Integrations->get_languages_codes() #1 /home/www/amsp.cz/www/amsp.cz/wp-includes/class-wp-hook.php(286): um\core\External_Integrations->um_email_send_subject(‘Your account ha…’, ‘deletion_email’) #2 /home/www/amsp.cz/www/amsp.cz/wp-includes/plugin.php(208): WP_Hook->apply_filters(‘Your account ha…’, Array) #3 /home/www/amsp.cz/www/amsp.cz/wp-content/plugins/ultimate-member/includes/core/class-mail.php(437): apply_filters(‘um_email_send_s…’, ‘Your account ha…’, ‘deletion_email’) #4 /home/www/amsp.cz/www/amsp.cz/wp-content/plugins/ultimate-member/includes/core/class-user.php(297): um\core\Mail->send(‘amspsmazano@sez…’, ‘deletion_email’) #5 /home/www/amsp.c in /home/www/amsp.cz/www/amsp.cz/wp-content/plugins/ultimate-member/includes/core/class-external-integrations.php on line 277

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    6 years ago

    Hi @exie8

    Does your site have WPML plugin? If so, could you please tell us what version of WPML is installed on your site?

    Regards,

    Thread Starter exie8

    (@exie8)

    6 years ago

    Hi,
    yes you are right, there is WPML Multilingual CMS version 3.4.1.1.
    I just took over the site and I am little worried to update everything, That could lead to unexpected results…

    Plugin Contributor Champ Camba

    (@champsupertramp)

    6 years ago

    Hi @exie8

    Unfortunately, your WPML is outdated and this triggers the fatal error due to the missing method/class in the latest version.

    Regards,

    Thread Starter exie8

    (@exie8)

    6 years ago

    Thanks for hint.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    6 years ago

    Hi @exie8

    Thanks for letting us know. I am closing this thread now.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)

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