Plugin Contributor
Ewout
(@pomegranate)
Can you add &debug=true to the URL to see if that reveals any specific errors? What kind of changes did you make (besides changing the logo)? Is this a custom template or just the “Simple” template with changes in the plugin settings?
Hi, thank you for quick response! it is simple template. I only change shop address beside logo. I added this code to URL and get ”
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 62762216 bytes) in /srv/htdocs/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/lib/Cpdf.php on line 4789
There has been a critical error on your website.
Learn more about debugging in WordPress.”
What should i do to solve the problem? Thank you!
Plugin Contributor
Ewout
(@pomegranate)
Is that for an invoice for a single order, or are you doing a bulk export? What is the size and filetype of the logo that you uploaded?
I exported for a single order. the logo size is 222 KB.File type is PNG.
Plugin Contributor
Ewout
(@pomegranate)
Can you try a JPG version of the logo instead? By size I actually meant the pixel dimensions.
Thank you so much for the help. I changed pixel of logo picture and changed to JPG version. It works fine now. I can create PDF again.
Plugin Contributor
Ewout
(@pomegranate)
very glad to hear that, thanks for reporting back!
