Have you contacted Envato support?
When you say you uploaded via FTP, does that mean unzipped the theme file locally and then uploaded the theme directory into wp-content/themes?
it gives me an error message every time of “Are you sure you want to do this? Please try again.
I’ve encountered that message in the past when the size of the archive being uploaded exceeds the maximum allowed upload size set in php.
Before addressing any possible FTP issues (you must un-zip the contents before uploading it to your /themes directory if you install it by FTP) can you tell us what the size of the .zip folder is, and then what your maximum allowed upload size is set at?
Steve,
I have contacted the support team for the theme itself. They havent been much help, but they did say it was an error with my PHP memory as Mr. Clayton below stated.
Clayton,
I have my PHP config files set up appropriately,
memory_limit: 256M
max_execution_time: 120
max_input_time: 120
upload_max_size: 256M
My unzipped theme file is only 18.2 megabytes.
Thank you for your quick responses.
I have tried uploading it once again, and it will upload to the file manager, however when I go into wordpress for the actual install it prompts me with a ‘false’ theme or nothing at all.
Sorry, but that makes no sense.
If you’re uploading the unzipped files directly into the right directory via FTP, PHP memory and max upload size is irrelevant.
Do not upload the .zip file.
Do not use the control panel file manager.
Unzip the file locally and then using FTP, upload the files into the right directory in wp-content/themes
I agree completely with Steve concerning the upload size being irrelevant when using FTP. You’ve either got a corrupted theme archive, or a simple procedural error with the manual installation process via FTP. There should be no issue installing the theme via FTP. There are some detailed instructions here: https://codex.wordpress.org/Using_Themes#Adding_New_Themes_Manually_.28FTP.29
As far as installing from the dashboard goes: My comments regarding the cause of this error “Are you sure you want to do this? Please try again” are still something worth pursuing when you get time.
..and not to be persistent about php.ini settings, but check your post_max_size as well. If the post_max_size value is still at the default (usually 8M) or less than 18.2M in this case, uploads (using the WordPress installer) will fail. post_max_size needs to be equal to – or greater than – the upload_max_filesize value.
Hi,
I am uploading zipped folder of theme through wordpress dashboard, I am also getting the same error…are you sure…..???
help
