cannot upload files from computer to server

  • Resolved cerity

    (@cerity)


    13 years, 9 months ago

    Trying to get installation working on http://www.intatrade.com

    Theme TwentyEleven
    Dashboard: Appearance: Header:
    Choose Image from computer > browse to file > click upload.

    Error message

    “The uploaded file could not be moved to D:\inetpub\vhosts\intatrade.com\httpdocs/wp-content/uploads”

    What is causing this error message to concasternate “PC root drive” with “\httpdocs\….” on server ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • s_ha_dum

    (@apljdi)

    13 years, 9 months ago

    “The uploaded file could not be moved to D:\inetpub\vhosts\intatrade.com\httpdocs/wp-content/uploads”

    Are you sure this references your computer’s “D:\” drive? If your server is running Windows it could have a “D:\” drive as well. And the fact that that path includes with “inetpub” suggests that you have an IIS server, which indicates Windows.

    Thread Starter cerity

    (@cerity)

    13 years, 9 months ago

    Ah, you mean Hostnexus (my hosting Co) is using windows platform with d:\ directory.

    Is there a solution to my problem? Like the mix of forward and backward slashes “/” “\”?

    s_ha_dum

    (@apljdi)

    13 years, 9 months ago

    Ah, you mean Hostnexus (my hosting Co) is using windows platform with d:\ directory.

    It looks that way, but you will need to verify it.

    It sounds like a permissions problem, but I can’t really help with a Windows server. I avoid them like the plague.

    Thread Starter cerity

    (@cerity)

    13 years, 9 months ago

    Where can I turn for support ?

    s_ha_dum

    (@apljdi)

    13 years, 9 months ago

    Your host.

    Ask for a Linux server if they have them. You will happy you did. Seriously.

    Otherwise explain your problem and see what they can do.

    Thread Starter cerity

    (@cerity)

    13 years, 9 months ago

    i got an instant response from the host: HOSTNEXUS

    Hi,
    Sorry for the delay in getting back to you.
    Would you please try now, I have reassigned the necessary permissions.

    —————-
    Matter resolved !

Viewing 6 replies - 1 through 6 (of 6 total)

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