Cannot select pixel as data source

  • alvarowh

    (@alvarowh)


    5 years, 9 months ago

    Hi All,

    I created the facebook store through the woocommerce plugin, however, the pixel doesnt appears as data source in Facebook.

    When I try to select it as data source for my catalog it says it is not ready.

    Greetings,

    Alvaro.

Viewing 1 replies (of 1 total)
  • SkyVerge

    (@skyverge)

    5 years, 9 months ago

    Hi Alvaro! ( @alvarowh )

    We’d be happy to help out here. Would you please open a support request here:

    https://skyverge.com/contact/

    Please also include your system status so I can get a better idea of what might be going on. You can grab it by going to:

    WooCommerce > Status and clicking on Get system report.

    Additionally, any screenshots of what you’re seeing on the Facebook side would be appreciated.

    Thanks!

    Julie 🙂
    SkyVerge

Viewing 1 replies (of 1 total)

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