Cannot reinstall Pro version

  • Resolved Egrimm

    (@egrimm)


    11 years, 1 month ago

    I paid for the Pro version of the plugin a week ago and it worked fine, automatically updated to Pro after I paid via PayPal. I never got an email with download instructions, receipt (other than the one from PP) though.
    Yesterday the site I bought it for (www.animeguiden.dk) suffered an unrecoverable database crash, and with the new database I get the message “Pro License Key is not Valid” when i try to activate the plugin. As you never send me any specific key or similar I’m stuck.

    https://wordpress.org/plugins/yop-poll/

Viewing 1 replies (of 1 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    11 years, 1 month ago

    Hello

    Just sent you an email.

    Best
    YOP Team

    [ Moderator note: Topic closed. For pro or commercial product support please direct your customer to your site.

    As the author is aware, commercial products are not supported in these forums. ]

Viewing 1 replies (of 1 total)

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