Cannot make my site public

  • Resolved kjar

    (@kjar)


    9 years, 10 months ago

    Please help. I have searched this and other forums and I can’t for the life of me figure out how to make my site public. I am more or less a WordPress newbie–I can navigate the Dashboard, but I can’t alter code or anything like that.

    I have tried looking under “Reading” for the privacy settings. The only settings I have are “Discourage search engines from indexing this site” (which is not checked). There are no Public/Hidden/Private options.

    I have tried deactivating all plugins, switching back to a different theme temporarily, and clearing my cache. Nothing changed.

    I changed my site to private when I started building it, and I have since built it and would like to make it public, but it remains private when others try to access it.

    I am running the Vantage Premium theme. Thanks in advance for any help–I am losing my mind trying to figure this out.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Moderator cubecolour

    (@numeeja)

    9 years, 10 months ago

    There is no setting in core WordPress to make a site private, so this must have been set via a plugin. Please post a link to your site and a list of the installed plugins.

    Thread Starter kjar

    (@kjar)

    9 years, 10 months ago

    Thanks so much for your reply. I did have a plugin installed to make my site private at one point. The name of that plugin was Safe Private. I have since deleted it in WP as well as its files in the /wp-content/plugins/ directory (per readme.txt files).

    Here are the currently installed plugins:

    Akismet
    Hello Dolly
    Jetpack by WordPress.com
    Meta Slider
    MOJO Marketplace
    Page Builder by SiteOrigin
    Piklist
    SiteOrigin Widgets Bundle
    Styles
    WooCommerce (not activated)
    WordPress Helpers

    If possible, I would prefer not to list my website here. I am having another person on a different computer try to access my site just to be sure it’s not my cache or something like that. He still can’t access it, though.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    9 years, 10 months ago

    Please provide a link to your site.

    sathya45

    (@sathya45)

    9 years, 10 months ago

    It’s been suggested to me that I’ve used the address for Google Apps in the DNS. So I need the url for Sites.

    Although that is what I originally set it up with. I did the site first without a problem. Then looked into setting up email accounts for the domain. And then my url started taking me to the dashboard rather than the site.

    This is what I have in godaddy.
    ARecord @ 68.178.232.100
    CNAME www ghs.google.com
    CNAME mobilemail mobilemail-v01.prod.mesa1.secureserver.net
    CNAME pda mobilemail-v01.prod.mesa1.secureserver.net
    MX @ aspmx.l.google.com.
    MX @ alt1.aspmx.l.google.com.
    MX @ alt2.aspmx.l.google.com.

    http://www.sriloans.com

    Moderator cubecolour

    (@numeeja)

    9 years, 10 months ago

    It looks like the safe private plugin would not have any effect once it is removed: https://wordpress.org/plugins/safe-private/faq/, so there is most likely a different issue.

    Can you get to your wp-admin?
    What is the URL of your site?

    If it is a DNS issue, it would be best to contact support at your host for help in getting that set up correctly.

    Thread Starter kjar

    (@kjar)

    9 years, 10 months ago

    Hi cubecolour,

    My site is http://www.kjarediting.com. I am able to access wp-admin, though I wouldn’t know the first thing about what to look for or change.

    There’s nothing weird in my .htaccess file, either. Just “# Use PHP5.4 as defaultAddHandler application/x-httpd-php54 .php# BEGIN WordPress# END WordPress”

    Trying to access my website from a different computer, I get a wp-login redirect.

    Thanks again!

    Moderator cubecolour

    (@numeeja)

    9 years, 10 months ago

    It looks like a DNS issue as I get a ‘Server not found’ error when I go you your domain. It doesn’t look like a site that has been set to ‘private’.

    Your first computer may be using cached values.

    I would suggest you contact your host’s support for help with setting up the DNS – I’m sure they will be able to help you set up your domain correctly on their control panel.

    Thread Starter kjar

    (@kjar)

    9 years, 10 months ago

    Thank you so much for your time, cubecolour. I’ll contact BlueHost and see if they can help me out.

    kmessinger

    (@kmessinger)

    9 years, 10 months ago

    The login redirect is normal. This, http://www.kjarediting.com/wp-login.php?redirect_to=http%3A%2F%2Fwww.kjarediting.com%2F shows the site is still private.

    I have since deleted it in WP as well as its files in the /wp-content/plugins/ directory (per readme.txt files).

    Did you disable it before deleting? Try to reinstall it and then disable it.

    Thread Starter kjar

    (@kjar)

    9 years, 10 months ago

    Hi kmessinger,

    Yes, I had the same thought yesterday, so I reinstalled it, disabled it, and then went into the /wp-content/plugins/ directory to delete the residual files when nothing changed.

    Thanks!

    kmessinger

    (@kmessinger)

    9 years, 10 months ago

    Not private now.

    http://www.kjarediting.com/

    Thread Starter kjar

    (@kjar)

    9 years, 10 months ago

    Hi all,

    (kmessinger–you caught me in the middle of writing this reply–thanks for the heads up anyway!)

    Thanks for your help. When I was deactivating all the plugins yesterday, I was thinking that privacy settings would suddenly show up under “settings” (like I wrote, I’m more or less a WordPress newbie). Yesterday, cubecolour had written

    There is no setting in core WordPress to make a site private, so this must have been set via a plugin.

    It just dawned on me that would mean settings in the Dashboard wouldn’t change and instead I should have been looking to see if site access would change (I know, I know…again, newbie). So I deactivated all the plugins again, my website showed up on the other computer, and one by one narrowed down the problem to WordPress Helpers.

    Anyway, thanks again!

Viewing 12 replies - 1 through 12 (of 12 total)

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