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  • Thread Starter serendipitypatchwork

    (@serendipitypatchwork)

    PS: It’s still possible to login via url/wp-admin but this is not the preferred interface.

    Thread Starter serendipitypatchwork

    (@serendipitypatchwork)

    I set up test sites from back ups, swapped out databases, and many other things. The problem with login/password reset via UM interface persisted.

    I could see that there were a very high number of attempted logins on one of the admin user profiles. This apparently triggered the Modsecurity module used by the web hosting provider (Namecheap).

    After the web host whitelisted the domain, everything is working again as normal and I can reclaim my Easter weekend.

    I hope this record is useful for others and they are spared the aggravation and mystery that I have experienced over the past two days.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @serendipitypatchwork,

    Thanks for sharing!

Viewing 3 replies - 1 through 3 (of 3 total)

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