Cannot install the plugin

  • Resolved suremart2021

    (@suremart2021)


    5 years, 2 months ago

    When I try to install the yoast seo plugin it says (Installation failed: Destination folder already exists). But the plugin was not installed previously and is not installed presently

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    5 years, 2 months ago

    Hello,

    We apologize for the trouble you are experiencing with our plugin. This happens when the plugin is already installed, if a file is missing or corrupt, or if you have renamed the wp-content folder or the wp-content/plugins folder.

    For steps on how to resolve this issue, please refer to our knowledge base article.

    devnihil

    (@devnihil)

    5 years, 2 months ago

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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