Cannot export subscriber list

  • idgme

    (@idgme)


    9 years, 2 months ago

    Hi,
    I am having trouble exporting my subscriber list. It just go to an error page:

    “The greenchemicalsblog.com page isn’t working
    greenchemicalsblog.com is currently unable to handle this request.
    HTTP ERROR 500”

    I am using Mailpoet 2.7.7
    I am using BlueHost, theme Morning After, PHP 5.6

Viewing 2 replies - 1 through 2 (of 2 total)
  • Wysija

    (@wysija)

    9 years, 2 months ago

    Can you please get in touch with your host’s support about that. They might have blocked some folders or changed some file permissions, that’s why you are unable to download your exported list.

    sergiorosa

    (@sergiorosa)

    9 years ago

    Hello,
    I’m facing the same problem.
    Running MailPoet 2.7.8 on WP 4.7.3
    I’ve check ownership of the installation and all files&folders are owned correctly.

    What should I look into?
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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