Cannot enter Credit Card Info

Hi there @jp-ehrler,

Thanks for reaching out!

I took a look at your checkout page but couldn’t replicate the issue:

Link to image: https://d.pr/i/u0jYhP

Can you please check Dev Tools > Console when you can’t type in Square fields and share a screenshot of any errors there?

Cheers!

Hey there, I am having the same issue, can you please explain what fixed it? Here is a screenshot of the errors. My website it http://www.gatesmtncbd.com and I can’t figure it out

View post on imgur.com

• This reply was modified 5 years, 4 months ago by thatgatesguy.

Did it take a while for the site to update to allow you to enter information?

It’s been about an hour since I turned off js and css caching. I wiped the cache and I still can’t enter card information.

Hi @treibalen, sorry for the late response.

I changed my theme to storefront and disabled all plugins and the issue did not occur.

I began turning on plugins one by one and found the culprit. SG Optimizer was the plugin causing issues. So I disabled it for now.