• Resolved allonline365

    (@allonline365)


    Hi There,

    I have installed Woocommerce but I am unable to add product images or edit any of the product data fields. I have tried deactivating all plugins and reactivating them but nothing seems to work. I am using the Incubator theme which supports Woocommerce.

    Please can someone offer some advice?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Are you getting any kind of error?

    Thread Starter allonline365

    (@allonline365)

    Not in the product page area. If I look at the woocommerce logs tab under status there the following:

    It is listed under fatal errors:

    2019-06-05T09:59:45+00:00 CRITICAL Call to a member function flush_rules() on null in /usr/www/users/allontnuwq/wp-includes/rewrite.php on line 276

    I dont know if this could be causing the issue?

    Plugin Support Riaan K.

    (@riaanknoetze)

    It sounds like that might be related to the permalink rewrite rules as found in your .htaccess file. Have you checked that the .htaccess file is indeed configured to look as follows: https://wordpress.org/support/article/htaccess/

    If it doesn’t look like that, it might indicate that you have a plugin that’s interfering with the URL rewrites. In that case, please share a copy of your system status report here – you can find that under WooCommerce > System Status

    Thanks!

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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