• Resolved KiwiDiva

    (@kiwidiva)


    Hi guys,

    I’m hoping to get some help with NextGen Gallery. A few days ago I realised that the slideshow on my home page (www.taralemana.com) had disappeared, leaving just the text. When I went in to try and figure out what had happened, the slideshow still showed in the post, but when I tried to edit it (I figured I may be able to get it to register by changing to a different gallery format – eg mosaic instead of Pro Slideshow -, saving, then changing back and saving again), I found none of the other options worked, other than Basic Imagebrowser and Mosaic. If I changed to anything else, it simply wouldn’t show up in the post.

    I figured it might be an issue with the outdated version of NGG or WP I was using so I updated both, and my other plugins, thinking that might fix it. Instead, it made it worse, because now when I try to make changes to the gallery from within the post, I can’t save – nothing happens when I press the save changes button. No loading, no error, nothing, it’s like I never clicked at all. I can’t insert a new gallery either – nothing happens when I click “insert displayed gallery”.

    Currently, what’s supposed to be a slideshow on my homepage is a cumbersome Basic Imagebrowser which, rather than switching to the next image when you click on the navigation buttons within the imagebrowser, refreshes the entire page, taking 10-15 seconds every time. I can’t imagine any visitors to my site will stand for that for more than one or two images before getting annoyed and navigating away – please help me fix it.

    Thanks so much!

    Tara

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  • Plugin Contributor photocrati

    (@photocrati)

    @kiwidiva – Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

Viewing 1 replies (of 1 total)

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