Dear mitel,
You probably have Javascript errors on that page. We assume the problem is cause by the post editor. There perhaps is an editor plugin, that is causing the issue. Please contact us to info@web-dorado.com, so we can take a closer look.
Thank you.
Hello,
today i recognized that I have the same problem while I want to create a new gallery. The “save” button and the “apply” button are dead. But it worked in August, when i created the last gallery. So maybe it is an update issue. Can anyone help me?
Regards,
Dear Ralfnator,
Are you facing the issue in the latest version of the plugin?
Thank you.
Yes, I do. Version 1.2.5 is installed.
Dear Ralfnator,
Could you please check the error console before and after you click on the buttons? Please make a screenshot of the errors and send them to info@web-dorado.com.
Thank you.
Hi,
I have a multisite, and everything works fine on primary site, but I cannot create new galleries and albums on subsite.
No errors in console.
Any ideas?
Dear Prti,
If you have multisite, please make sure to disable the plugin on the network and enable separately on subsites.
Thank you.
I too am having this issue after deleting the database tables and reinstalling. It will not save newly created albums or galleries. I have version 1.2.6 installed.
Dear EASherri,
Do you use multisite as well? Could you please turn on error reporting and check for the errors on the page?
Thank you.
I don’t have have multisite. And it didn’t show any errors.
My host actually went into the files and fixed the issues saving and uploading photos to create galleries & albums.
Dear EASherri,
Please contact us in case of facing any other problems or having further questions about the plugin.
Thank you.
