Help!! Cannot access Admin Page

  • scot0010

    (@scot0010)


    10 years, 5 months ago

    Hi,

    I have been unable to access my wordpress admin page.
    After logging in via the login page, I am directed to a screen with the following message.

    Any assistance would be greatly appreciated.

    Warning: include_once(plugin-fw/lib/yit-pointers.php): failed to open stream: No such file or directory in /hermes/bosnaweb08a/b1401/ipg.ulalacomco/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class.yith-wcan-admin.php on line 266 Warning: include_once(): Failed opening ‘plugin-fw/lib/yit-pointers.php’ for inclusion (include_path=’.:/usr/local/lib/php-5.3.29-amd64/lib/php’) in /hermes/bosnaweb08a/b1401/ipg.ulalacomco/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class.yith-wcan-admin.php on line 266 Fatal error: Call to undefined function YIT_Pointers() in /hermes/bosnaweb08a/b1401/ipg.ulalacomco/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class.yith-wcan-admin.php on line 294

Viewing 2 replies - 1 through 2 (of 2 total)
  • abytecurious

    (@abytecurious)

    10 years, 5 months ago

    Hi,

    Don’t worry. From the error message, it looks fixable.

    If you can access the file manager (via cPanel or FTP), browse to the wp-content/plugins folder.

    Rename the following folder yith-woocommerce-ajax-navigation to anything (for e.g. yith-woocommerce-ajax-navigation-broken)

    You should be able to login back to the website.

    To fix this permanently, contact the plugin author with the details of the error. If you have accidentally deleted/changed any of the plugin code, install a fresh version of the plugin.

    Cheers,
    Ramesh

    Thread Starter scot0010

    (@scot0010)

    10 years, 5 months ago

    Ramesh,

    Thanks, I will try it now !

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)

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