cancel unpaid orders

koullis
(@koullis)

6 years, 6 months ago

hi

i have added in settings to check every 480 minutes for pending orders and after that cancel them but doesnt seems to work.

By using cron-view plugin i see that this actions is as ” One-off event”

with wp-crontrol plugin shows it as “Non-repeating”

I dont know exactly when this stopped working (if any plugin updated and is interfering ) but it was working before.

is there any way to fix tis problem by adding a code into files?

regards

Viewing 3 replies - 1 through 3 (of 3 total)

Joey – a11n
(@jricketts4)

6 years, 6 months ago

Hi there,

Can you send us a screenshot of your Inventory settings? /wp-admin/admin.php?page=wc-settings&tab=products&section=inventory

By using cron-view plugin i see that this actions is as ” One-off event”

with wp-crontrol plugin shows it as “Non-repeating”

WooCommerce uses Action Scheduler, so these will display as non-repeating, but you can see them in: WooCommerce > Status > Scheduled Actions

The whole Action Scheduler relies on WP CRON, so you’ll still want to ensure that’s working correctly.
Can you send me a screenshot of the WP Crontrol page as well?

Thank you,
Joey

Thread Starter koullis
(@koullis)

6 years, 6 months ago

@jricketts4

hi

in WooCommerce > Status > Scheduled Actions

there is only woocommerce_update_marketplace_suggestions 4 times and 1 pending

here is the pic of inventory settings

https://i.postimg.cc/KzydsJcx/Untitled.jpg

Under wp-crontrol plugin in cron events

https://i.postimg.cc/RFBZQ7jn/wpcron.jpg

same plugin but under WP-Cron Schedules there isnt anything about cancel orders

Under Advanced Cron Manager plugin

https://i.postimg.cc/W4HbxRFg/cronmanager.jpg
jdwf0658
(@jdwf0658)

6 years ago
I too have noticed that the cancel unpaid orders no longer runs. I have stock management enabled as well as a timer of 60 minutes. Checking my action scheduler I don’t even see it getting schedule anymore. I have WP Cron set to run every 30 minutes which runs the scheduler just fine.
Can possibly just create our own action to handle this? Here is my work-around I’m thinking about doing.
```
add_action('jd_cancel_unpaid_orders', 'jd_cancel_unpaid_orders_handler');
function jd_cancel_unpaid_orders_handler() {
    wc_cancel_unpaid_orders();
}
```
Then using the WP CLI
#change user to your path, sets up to check hourly.
```
cd /home/user/public_html; wp cron event schedule jd_cancel_unpaid_orders now hourly
```
NOTE: it checks the duration limit within the function wc_cancel_unpaid_orders() so having it run hourly should be fine.
https://woocommerce.wp-a2z.org/oik_api/wc_cancel_unpaid_orders/
- This reply was modified 6 years ago by jdwf0658.
- This reply was modified 6 years ago by jdwf0658. Reason: Added Source