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Pronamic iDEAL
[resolved] Callback Sisow failure (26 posts)

  1. Clegg
    Member
    Posted 2 years ago #

    I use Pronamic iDeal with Gravity Forms and Sisow Advanced. As of this morning, i noticed the payment status of my orders suddenly remained "processing". I updated to version 1.2.3. (which I hadn't done earlier) but still the problem remains. When testing payments, after the payment I get redirected to for example "mysite.nl/?gateway=ideal_advanced&status=Success&trxid=TEST080486052051&ec=510d4b386da85&sha1=31aa326caf982ace511748ff76ad3c08b2f50bd8", which is a blank page and nothing happens after that. I switched to a forced fixed callback for now, but I would really like to see this get fixed.

    http://wordpress.org/extend/plugins/pronamic-ideal/

  2. Clegg
    Member
    Posted 2 years ago #

    Edit: forcing a callback page doesn't work, so all my clients are redirected to a blank page after payment. Still no idea what suddenly happend this morning :S

  3. Clegg
    Member
    Posted 2 years ago #

    Okey another update then. Went to the log files today the following error keeps coming up:

    [Sat Feb 02 20:18:13 2013] [error] [client xx.xxx.xxx.xxx] PHP Fatal error: Call to a member function getStatus() on a non-object in /var/www/vhosts/mysite.nl/httpdocs/wp-content/plugins/pronamic-ideal/classes/Pronamic/Gateways/IDealAdvanced/Gateway.php on line 207

  4. DeSlimmeShopper
    Member
    Posted 2 years ago #

    I'm getting the same error. Anybody got an solution?

  5. miepiemappie
    Member
    Posted 2 years ago #

    Same problem here, was working fine before and nothing has changed...

  6. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    Thanks for noticing this issue, we have contacted Sisow and are waiting for an reply...

  7. Clegg
    Member
    Posted 2 years ago #

    What is the status on this problem, Remco. I like to have a little insight in how long this is going to take because I have to manually check payment statusses and send notification e-mails right now. Not my favourite waste of time.

  8. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    We had an reply from Sisow and are now trying to reproduce the problem.

  9. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    I can reproduce the problem, it looks like an error at Sisow. We have mail contact met Sisow to verify this.

  10. Clegg
    Member
    Posted 2 years ago #

    Thanks for keeping me updated, Remco.

  11. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    I just had an reply from Sisow, they will investigate the problem.

  12. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    Unfortunately still no update from Sisow, so i've contacted them again.

  13. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    We are getting somewhere, just got the following reply from Sisow (in Dutch):

    We hebben het probleem gevonden. Het heeft waarschijnlijk te maken met het nieuwe extended certificaat van ons. We zijn op dit moment druk bezig met het oplossen hiervan.

  14. Clegg
    Member
    Posted 2 years ago #

    Okey, hopefully this problem will be resolved soon.

  15. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    Just got the following reply from Sisow (in Dutch):

    Zou je het nu nogmaals willen proberen?

    I have tested it in the Sisow test modus and this is working :-).

  16. Clegg
    Member
    Posted 2 years ago #

    Everything seems to be working fine again Remco. Thanks!

  17. miepiemappie
    Member
    Posted 2 years ago #

    Perfect, thnx!

  18. danielbaars
    Member
    Posted 2 years ago #

    I'm happy to report that it is working on our site as well, thanks!

  19. miepiemappie
    Member
    Posted 2 years ago #

    I notice now that the notification emails are being sent twice...Fter research, I found out that the function fulfill_order in AddOn.php is being called twice. Could this still has someting to do with SiSow?

  20. miepiemappie
    Member
    Posted 2 years ago #

    Anybody else has this problem?

  21. Clegg
    Member
    Posted 2 years ago #

    I've virtually ruled out every plugin conflict, but I also see notification e-mails send twice. It's been driving me crazy for the last month. How do you know the function fulfill_order in AddOn.php is being called twice? I can try to find out if I have the same problem. Than maybe open another support topic or mamby Remco is still watching this one?

  22. miepiemappie
    Member
    Posted 2 years ago #

    Because that is where the notifications are being sent. I also put my custom script there for integration with invoice system. Ans I also get two invoices, and so the customer as well :(
    I think Sisow fixed the issue from before, but now it sends the status twice to the pronamic plugin.
    Remco are you reading this?
    Thnx

  23. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    I'm reading this, we will have an look at it later today...

  24. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    We did an small adjustment:
    https://github.com/pronamic/wp-pronamic-ideal/commit/067aa7c5739c0055575b0cfd54c5076297d2a01c

    You could try the development version and check if it is working correctly now:
    https://github.com/pronamic/wp-pronamic-ideal/archive/master.zip

    If there are any new issues please start an new topic!

  25. miepiemappie
    Member
    Posted 2 years ago #

    I implemented the changes, but it still gives me two notifications :(

  26. Remco Tolsma
    Member
    Plugin Author

    Posted 2 years ago #

    Could you please start an new topic:

    If there are any new issues please start an new topic!

    This one is related to the "Callback Sisow failure" issue and is resolved!

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