Calendar Loading message

  • Resolved msdigital

    (@msdigital)


    6 years, 5 months ago

    The calendar does not load on this page on the front end. All that is visible is the message “Calendar Loading”. I am rendering this on the page with the [booking] shortcode. It renders when viewed as an admin but not when I am not logged in. I assumed that this was a cache issue. I have added the contact us page to the list of excluded URLs in the Caching plugin (Breeze). However the page still doesn’t load. If I deactivate the Cache (Breeze) plugin, the page renders just fine.

    When viewing the developer console, I’m seeing two uncaught JQuery is not defined errors and one lazysizes is not defined error.

    What do I need to do to make this calendar work with the Caching plugin Breeze.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    6 years, 5 months ago

    Hello.
    You are having some JavaScript error at that page.
    That’s why calendar is not showing.

    
08:35:44.778 ReferenceError: jQuery is not defined contact-us:37:1
08:35:44.779 ReferenceError: jQuery is not defined contact-us:50:1
08:35:44.780 ReferenceError: lazySizes is not defined contact-us:80:1

    You can check for the most common issues on the FAQ page https://wpbookingcalendar.com/faq/ at the troubleshooting section.

    The reason of these errors, because the jQuery library was not loaded at the header of that page. And the reason why its was not loaded, its cache plugin “breeze-minification” that you have installed at the website.

    Please recheck for any cache plugins, like “breeze-minification” or “WP Super Cache”, “WP Fastest Cache” or “W3 Total Cache”. If you are using someone, please deactivate it or add the exception to the page with booking form for do not cache this page(s).

    Otherwise, its can be because of conflict with some other plugin or actual theme.
    Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
    If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
    We just need to find the reason of this issue.

    Kind Regards.

Viewing 1 replies (of 1 total)

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