buttons don’t work

  • Resolved kristiansp

    (@kristiansp)


    5 years, 11 months ago

    The “+” and “-” buttons do not work on the product detail page, when you click on them they do nothing, however on the cart page they do work.

    I would greatly appreciate your help. Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author taisho

    (@taisho)

    5 years, 11 months ago

    Hello,

    there is no valid link to the website so I can’t check the exact problem but based on provided info, it’s very possible that there is a major JavaScript error on the product page.

    It would be my 1st step for troubleshooting this issue to go F12 in Chrome + Console tab, red errors often cause Qty Increment Buttons for WooCommerce script not to be loaded at all. The yellow color is just warnings and won’t have an impact on the script.

    You can also right-click on the html tag in F12 developer view, expand recursively, then search for this text:
    QtyChng

    It’s a part of this plugin’s script, if not found it means that the plugin’s script is not loaded at all on this specific page, be it the mentioned red console errors or a different reason.

    Best regards,

    Ryszard

    Plugin Author taisho

    (@taisho)

    5 years, 10 months ago

    I’m closing this thread due to inactivity. Feel free to reopen.

    ecariasr147103

    (@ecariasr147103)

    5 years, 9 months ago

    https://tecelec.tech
    i’m using this theme but it doesn’t work the increase buttons it has the last update of woocommerce 2020 I don’t know what could be the problem

    Plugin Author taisho

    (@taisho)

    5 years, 9 months ago

    Hello,

    I followed the link, there are js errors caused by the theme when checked in Chrome’s console tab. Once resolved, I’m sure that the buttons will work fine.

    Best regards,

    Ryszard

Viewing 4 replies - 1 through 4 (of 4 total)

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