con
(@conschneider)
Engineer
Hi there,
> ug on 2 chrome and edge browsers, on my shop page to “choose an option” the pop-up window remains white without the prices appearing.
Could you post a screenshot that shows what you are referring to? This is what I see: https://d.pr/i/uGoF7m
Kind regards,
Hello,
thank you for the answer. I attach the correct page to you, I have circled the problem in red, when I click on choose an option, the drop-down list is white without registration, while there are some. if I pass the mouse over the blank, the writings are printed on the background. I attach the url for you to understand better the problem is only with chrome and edge browsers and only on computer. on mobile phone and tablet, this is displayed.
https://oeil-dhorus.com/test
https://oeil-dhorus.com/product/ange-quart-rose/
I hope it’s translated correctly because I don’t speak English. thank you for everything
cordially
Jade
Hi there,
Thank you for explaining!
I’ve tested the variations using MS Edge and Chrome and they showed up with Storefront installed.
I can see that you’re using the Neve theme that may affect this. To test this theory, you can try and Preview the site using Storefront or use HealthCheck in Debug mode to test it without affecting the current site:
https://docs.woocommerce.com/document/troubleshooting-using-health-check/
If the issue is not present with another theme, I encourage you to reach out to the developers of the Neve theme for now for further support.
Warm regards,
Hey,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, please start a new thread.
