Broken themes PLEASE HELP

  • Resolved sedelstein

    (@sedelstein)


    7 years, 3 months ago

    Somehow my website has become seriously broken and I don’t know how or why. If you go to the website all you get is the page text without any affect of the theme. I tried switching from my premium theme to several other includung Twenty Nineteen and Twenty Seventeen but none of them have an affect. I’ve deactivated all the plugins with no affect. This was happening on 4.9x so I tried going to 5.0.1 but that’s having any affect. When the pages are viewed in the editor they do have tha correct editing styles visible. I would appreciate any ideas on how to fix this.

    Thanks in advance,
    Steve

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sedelstein

    (@sedelstein)

    7 years, 3 months ago

    P.S.
    Here is System Status from Thesis–

    Thesis & Current Skin
    ===========================
    Thesis Version: 2.7.1
    Skin Name: Classic Responsive
    Skin Version: 1.6.1
    Skin CSS: YES → 24.1kB on 12/17/2018 at 02:30:39
    Skin Custom CSS: YES → 3.44kB
    Skin Custom PHP: YES → 4.4kB on 12/17/2018 at 02:30:39

    Thesis Filesystem
    ===========================
    wp-content/thesis: YES
    wp-content/thesis/skins: YES
    wp-content/thesis/boxes: YES
    wp-content/thesis/master.php: YES → 0.2kB on 01/25/2016 at 02:41:36

    Thesis Skins and Boxes
    ===========================
    Installed Skins: Classic Responsive
    Installed Boxes: Thesis Developer Tools
    Active Boxes: Thesis Developer Tools

    WordPress
    ===========================
    WordPress Version: 5.0.1
    Filesystem Method: direct
    Using Multisite: NO
    Active Plugins:

    PHP
    ===========================
    Version: 5.6.36
    cURL: YES
    Max Upload (according to WP): 32 MB
    Memory Limit (ini): 1024M
    Memory Limit (usage): 43 MB
    Memory Limit (WP): 40M

    Server/Database
    ===========================
    Site URL: http://www.jamestownspeaks.org
    Server Software: Apache
    Options Collation: utf8mb4_unicode_ci
    MySQL Version: 5.6.39-cll-lve
    PHP Handler: litespeed

    Browser
    ===========================
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:64.0) Gecko/20100101 Firefox/64.0

    bookgirlmn

    (@bookgirlmn)

    7 years, 3 months ago

    Have you checked to make sure that your /wp-content/uploads/ and /wp-content/themes/ directories are still in the right place on the server?

    Your images are giving 404 errors:
    /wp-content/uploads/2016/04/CloudBall2.jpg
    /wp-content/uploads/2016/03/bear-logo.png

    And your pages are trying to call /wp-content/thesis/skins/classic-r/css.css but I think it would normally be at /wp-content/themes/thesis/skins/classic-r/css.css (note that “themes” is missing from the first URL)

    Thread Starter sedelstein

    (@sedelstein)

    7 years, 3 months ago

    Thanks so much for your reply. I’ll look into what you raised. I’m scratching my ghead over what happneded and hopefully can get it fixed. I do now have access to a site backup that I think should be good. To add bad to worse, GoDaddy hosting lost my backups but they got them back today.

    Thread Starter sedelstein

    (@sedelstein)

    7 years, 3 months ago

    I’d like to close the loop on this and report it resolved. The issue was that the permissions on wp-contents had somehow changed and it was something GoDaddy had to fix. The cause is a mystery but most likely due to a failure during a migration attempt with VaultPress or a hung process during a GoDaddy file restore request.

Viewing 4 replies - 1 through 4 (of 4 total)

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