Bell notification does’n work

  • Resolved profmo

    (@profmo)


    6 years ago

    Hello (sorry for my bad englsh)

    Bell notifications no longer works.
    When I click on it, nothing happens (before it worked well with a window opened with the names of the members)

    Do you have an idea ?
    thank you

    PM

    WpForo 1.7.2

    • This topic was modified 6 years ago by profmo.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    6 years ago

    Hi @profmo,
    Please delete all caches, then delete optimizer/minifier plugin caches, go to forum front-end and press Ctrl+F5 to reset browser cache. If it still doesn’t work please leave your website URl to allow us check it.

    Thread Starter profmo

    (@profmo)

    6 years ago

    1- Please delete all caches ==> Done
    2- Then delete optimizer/minifier plugin caches ==> ?? i don’t find it. Where is it ?

    3-go to forum front-end and press Ctrl+F5 to reset browser cache I delete Google Chrome cache, is it ok ?

    Bell notifications = For the moment nothing, when i click

    • This reply was modified 6 years ago by profmo.
    • This reply was modified 6 years ago by profmo.
    • This reply was modified 6 years ago by profmo.
    Plugin Author gVectors Team

    (@gvectors-team)

    6 years ago

    The website URL is not left. You probably have JS errors, so we need your website URL to check.

    Thread Starter profmo

    (@profmo)

    6 years ago

    OK, done ! view my profil
    it’s a temporary forum – ephemeral

    Thanx

    Plugin Author gVectors Team

    (@gvectors-team)

    6 years ago

    Thank you @profmo,
    Your website has lots of JavaScript errors. These errors stop all other plugin JS actions. The main issues come from this file:
    http://yourdomain.com/forum/wp-content/themes/twentyseventeen/assets/js/global.js

    2020-03-29_2215

    This is a theme JS file, so you should contact to that theme developers or just change the theme.

    Thread Starter profmo

    (@profmo)

    6 years ago

    OK, thank you !

Viewing 6 replies - 1 through 6 (of 6 total)

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  • 6 replies
  • 2 participants
  • Last reply from: profmo
  • Last activity: 6 years ago
  • Status: resolved