Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author bhaldie

    (@bhaldie)

    goto mdocs dashboard>Options>Test Server Compatibility

    make sure ZipArchive Installed is install.

    Thread Starter jlarsen01

    (@jlarsen01)

    Yes, it is installed. Got a green check mark.

    Plugin Author bhaldie

    (@bhaldie)

    any red check marks?

    Thread Starter jlarsen01

    (@jlarsen01)

    Yes, on the Imagick Installed.

    Plugin Author bhaldie

    (@bhaldie)

    well that shouldn’t case a problem.

    I know its a stupid question, but it is a .zip file right?

    Thread Starter jlarsen01

    (@jlarsen01)

    yes 🙂

    I just tried it again… got the same message. “Memphis Error: The Documents zip file has failed to imported.”

    Does something need to be install the on the server side?

    Thread Starter jlarsen01

    (@jlarsen01)

    It worked fine when I was using my Mac as the test server… it wasn’t until I moved everything over to the live server which is a windows box it stopped working.

    Plugin Author bhaldie

    (@bhaldie)

    no ZipArchive is the only thing you should need, but for some reason the zip file can’t open, my guess is that it has something to do with the Windows server.

    Make sure you have configured you php tmp folder.

Viewing 8 replies - 1 through 8 (of 8 total)

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