goto mdocs dashboard>Options>Test Server Compatibility
make sure ZipArchive Installed is install.
Yes, it is installed. Got a green check mark.
Yes, on the Imagick Installed.
well that shouldn’t case a problem.
I know its a stupid question, but it is a .zip file right?
yes 🙂
I just tried it again… got the same message. “Memphis Error: The Documents zip file has failed to imported.”
Does something need to be install the on the server side?
It worked fine when I was using my Mac as the test server… it wasn’t until I moved everything over to the live server which is a windows box it stopped working.
no ZipArchive is the only thing you should need, but for some reason the zip file can’t open, my guess is that it has something to do with the Windows server.
Make sure you have configured you php tmp folder.